Terms Of Service

Welcome to bruevia.com. By using this website, you agree to the following terms and policies. Please read them carefully before shopping.

1. Product Sale and Payment
All products are one-time purchases and do not include subscriptions or auto-renewal services.

At the time of purchase, you must provide accurate and complete billing information, including your name, address, contact information, and payment information.

We accept major credit cards, debit cards, and third-party payment services.

Once payment is completed, the transaction is considered confirmed. Once an order is confirmed, it cannot be cancelled or modified unless there is a product shortage or quality issue.

2. Prices and Taxes
All prices are in US dollars and are subject to change without notice.

Product prices do not include applicable taxes and shipping costs, which will be clearly displayed at checkout.

You are responsible for paying any taxes or duties incurred as a result of your purchase.

3. Shipping and Delivery
We will make every effort to process shipments within 1–3 business days after order confirmation.

Delivery times vary depending on the region and logistics services. This website is not liable for delayed delivery.

Once the goods are shipped, the risk transfers to the customer. We recommend choosing a tracking-enabled shipping method.

4. Returns and Refunds
As these products are for one-time sale, returns and refunds for non-quality issues are not applicable.

If you receive damaged or incorrect goods, please contact us within 7 days of receipt, providing relevant photos and order information. We will provide a refund or exchange service depending on the circumstances.

5. Account and Security
Please keep your account information and password safe when accessing and using this website.

You are responsible for all actions performed through your account, including payments and order confirmations.

Please contact us immediately if you discover any unauthorized account use.

6. Disclaimer
We strive to ensure the accuracy of information, product descriptions, and prices on the website, but do not guarantee their complete accuracy.

We are not liable for any direct or indirect losses arising from the use of this website or the purchase of products (unless otherwise stipulated by law).

7. Governing Law and Dispute Resolution
These terms are governed by the laws of the United States.

Any dispute arising from these Terms or this transaction shall first be attempted to be resolved amicably through negotiation; if negotiation fails, the dispute shall be submitted to the court in the location of the Company's headquarters for resolution.

8. Contact Us

If you have any questions about these Terms, please contact us as follows:
Company:
Bruevia LLC
Address:
904 MAIN ST FL 1 HOLYOKE, MA 01040-7401
Email:
support@bruevia.com
Phone:
(413) 603-7122